At Blue Moon Plumbing & Heating, we care about our customers and it shows in the feedback below. Our customers say it best!!
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Blue Moon Plumbing & Heating Ltd.
Average rating:
17 reviews
Susan Brandl
Mar 11, 2021
by Susan Brandl
Good service at a good price
I was happy to find the price reasonable despite some extra work that had to be done to make things fit. The hot water tank replacement was done quickly and works great.
Aileen
Mar 11, 2021
by Aileen
Excellent prompt emergency service by both Dave on the phone and Danny onsite. Dan wore a mask and gloves and followed all CoVid protocols. He was friendly and fixed the problems efficiently and effectively. Thank you!
Judy Dickinson
Mar 11, 2021
by Judy Dickinson
Many thanks!
Recently had Dan in to see if he could get my heated floor system working (for the first time in over a year). It posed a few problems that required Dan to go out and get a different thermostat than the one I had purchased but he got the job done. From the moment I made the call I was treated to great service. The turn around time was excellent. All Covid restrictions were met and I have warm floors again! Thanks - I would definitely recommend Blue Moon.
Jamie Lauder
Mar 11, 2021
by Jamie Lauder
Toilet Replacement
Exceptional customer service and professionalism from everyone at Blue Moon Plumbing helping replace 2 existing toilets in my condo.
From Christine, Sarah and Davis providing guidance with toilets models and a job quote to Chris Edwards who did the installation (Thanks Chris, you're the best).
I will recommend them to anyone who needs a great plumber.
Stephanie
Mar 11, 2021
by Stephanie
Rare service
Dan was so respectful and kind. He arrived right on time and handled the job in a flash. He has restored the concept of professional service. I won't recommend any plumbing and heating service but Blue Moon. Dan is an asset. Thanks so much.
Charlene
Mar 11, 2021
by Charlene
Customer
Thanks for your excellent service!
Sonia
Mar 11, 2021
by Sonia
leaking water tank ... no problem!
It all started with great telephone and email communication. A day later, Dan showed up with our new tank, and replaced it without any fuss or bother. Took the opportunity to also have the furnace checked out. Dan answered all my questions, took time to explain and provide more information, and left everything clean and tidy. I was in great hands, right down to the professional and caring COVID-19 practices! Mask, gloves, all good on that front. I'll never call another plumber, ever. Blue Moon Plumbing and Dan deserve more than 5 stars!
Hanif
Mar 11, 2021
by Hanif
Excellent and Quick Service
Thank you to Dan for your excellent service. Just fixed the main water line leak and replaced the PRV. Appreciate the care you took to install the replacement, educating me and maintain social distancing protocol (gloves, mask etc.) during COVID-19 pandemic situation.
I wouldn’t hesitate to recommend them to others for plumbing services.
A Jones
Mar 11, 2021
by A Jones
Great Service!
Blue Moon is great! Hot water heater went down in the late afternoon. We let Christine know very late in afternoon, with Dan showing up with a new unit the next morning! Very professional installation and communication by Christine and Dan. Amazing service.
Jan Benson
Jun 9, 2020
by Jan Benson
Testimonial
Thank you to Dan for your excellent service! Appreciate the care you took to
Install the fixtures, educating me on future shut downs and especially your dedication to our building and other owners. You were quick, efficient and very courteous and friendly. I wouldn't hesitate in recommending you to anyone!
David
May 28, 2020
by David
Excellent service
Just had Blue Moon replace our PRV (pressure reduction valve). They were on time, on budget, courteous and tidy.
Would easily use them again and recommend Blue Moon to others looking for plumbing services.
Great work guys.
Jamie Davidson
Feb 1, 2020
by Jamie Davidson
Thanks
Very happy with service from Blue Moon (Dan Cogar) Would certainly use again.
Alan & Barbara
Jan 24, 2020
by Alan & Barbara
One Word - FABULOUS
We couldn’t be more happier with the work done by Justin in our home. He took an old sink out an installed a new sink along with faucet. He also fixed a leak under the sink at same time he installed the sink. All the work was done immaculately. We would recommend Blue Moon Plumbing, and of course Justin, to any of our friends.
Gordon Lund
Jan 17, 2020
by Gordon Lund
Dave the plumber
Just had interaction with Dave at Blue Moon Plumbing. He didn’t even come over. Talked me through the procedure and within minutes plumbing problem solved. Had no water in kitchen for 3 days.
Bill Nikolai
Jan 14, 2020
by Bill Nikolai
We got great service from Dan at Blue Moon in diagnosing and quickly fixing the cold water valve under our kitchen sink. I appreciated that he gave us a couple of options in terms of tackling the issue (he explained the respective implications on the long-term life of the valve). In the end, we had to go with the cheaper option, as he didn't actually have the parts on hand for option 2 (the preferable choice, in my opinion). In any case, the job was done professionally and efficiently and I would recommend this company.
Earl Weaver
Jan 2, 2020
by Earl Weaver
Great Service!
Dan came by in half an hour from the service call. He very quickly found the problem and fixed it. He was efficient, competent and courteous.
Susan Blouin
Dec 14, 2019
by Susan Blouin
Thank you Dan for fixing the gas leak in a quick and efficient manner. For catching the pilot light on the hot water heater had blown out. For checking the temp on our older hot water tank was set too high and showing us where it needed to be set for safety. Going above & beyond. Much appreciated:)
I was very happy to get a same day appointment for our plumbing issue (kid clogged the toilet). Friendly, super helpful office staff, and the plumber called en route and arrived fully masked and COVID savvy. He was very knowledgeable, a total professional, fixed our issue plus another one in the house, and have me some excellent advice and tips for avoiding future problems. Highly recommend them - literally went above and beyond.
Echo WANG
Sharlene Krien
The repair man Chris Edwards was friendly, efficient and very helpful and trustworthy and I would definitely recommend for any fireplace repair service
Deborah Lee
I’m a strata council president at a 68 unit building in Langley. Our counsel is very proactive in making sure our building is maintained and the trades that we choose or just as important to us! As our building is only 9 yrs young we made sure to choose wisely to keep in line with our needs. Bluemoon is the company we chose after receiving three quotes and knowing their scopes of services. As far as I’m concerned Bluemoon has three major Rockstars starting with Christine who handles all the commercial accounts, when I call Christine is very quick to pick up or to call me back if she’s on the other line or in a meeting. Christine is also very mindful and making sure that we are able to give enough notice to our residence when we have any type of service that will require them to be home. Danny is our regular service technician who has taken good care of everything from our boiler room two are horizontal and vertical pipes in the building. Danny is very efficient and really knows his stuff when it comes to repairs. Most recently we were very impressed when we couldn’t find a shut off for an outside tap. It had a small leak and we wanted to shut it off for the winter,; Danny did some troubleshooting and figured out that the shut off was the same one as one down in our garage. He was then able to create I shut off that was more accessible and separate from the one that tied into our garage. It didn’t take him long at all to come up with a very good idea that we’re happy we listen to. Chris & a young fella ( forgot his name) recently came out to service our sewage pipes that we had cleaned as a preventative measure after having a sewage back up that affected two of our units. They were able to clean the pipes by going to the top floor lifting off the toilets and hydro flush our pipes, replaced any bolts that were rusting, and made sure to put new wax seals on all toilets that were removed. They also do an awesome job on the smaller stuff !! For anyone not too sure which plumbing company to choose these guys are truly top-notch!!Thank you Christine, Danny & Chris!!Deborah
Michelle Vetter
I had Blue Moon come to our home and insulate the attic piping. He did an excellent job and even cleans up after himself. Thanks so much.
Kirk Panser
Prompt and very professional, I would definitely use their services again!
blair rodgers
I had Blue Moon remove and install a new water tank at my home, Chris edwards did the install and was very professional and thorough. He even went far and above what he was there for and looked at another problem I had regarding plumbing and gave sound advice on how I could fix it at minimal cost to me.After the install, he went around and made sure all the pilot lights in the fireplace/ furnace was all working properly. I would highly recommend Blue Moon and Chi’s Edwards for your plumbing/ heating needs
Trish White
Dan and Brandon came to our condo unit to replace our rubber washing machine hoses for steel belted hoses. With the use of the air slide the switch was fast and efficient! They were very friendly. Glad we have a business card for future needs.
James Sinclair
Had a major blockage with a sewer line / septic system. Was recommended to Blue Moon from a Tradesman that was familiar with there work. very glad I called them. Dave and Brendon came right away and did an accessment. Dan and Brandon came first thing the next morning and got right to work. Very though and professional also following Covid precautions. They took the time to explain each step of the fix and provided lots of good advice in preventive maintenance. I wouldn't hestitate to use this companys services again. Thanks Guys!
Gordana Barrett
This company has amazing customer service, and very knowledgeable plumbers. My elderly mother had a burst pipe in her apartment. She had a friend of the building manager come to repair the damage, and was not happy with his work or service. I was upset that he took advantage of an elderly person. I called Blue Moon, as I had them work on my house, and told them to treat my mom as if it were their own grandmother, and thats exactly what they did. They came right away, and professionally fixed the first plumbers mess and my mom was so happy. These guys are PRO's!!
Karen Lavoie
Dan fixed several issues in my kitchen. He was professional, knowledgeable, and answered all of my questions. He kindly went over instructions on how to avoid these issues in the future and I will definitely use Blue Moon Plumbing and Heating in the future.
Barbara Furey
Thank you Blue Moon Plumbing, I’ve used your services for the last three years when I moved into the Langley Township area. Your service has been great, always available and in a timely manner, the staff are friendly and courteous and best of all knowledgeable and professional. Thank you for all your help. Stay Safe!
Celine G
Our hot water tank decided to call it quits on Friday morning – called Blue Moon at 9am and pleasantly surprised when technician Dan was on site by 1pm. Appreciated the COVID-safety measures that were being followed. Great service from the initial call through to completion of a new gas hot water tank install.We have used the services of Blue Moon over the past several years on various projects around our home, including switching out all our plumbing fixtures, a furnace repair in the dead of winter, installing a gas barbeque line, and installing a new gas furnace this past summer. As homeowners, we could not ask for a better team to work with, from the gals in the office (Sarah, Christine, and Jeanne), to project manager Paul, and technicians Justin, Mike and Dan.
Trish Johnson
Les installed a toilet and new sink for us, what a great company, and a very nice man to deal with. Would highly recommend Les and this company.
Jaynie Clark (WorkWithJaynie.com)
chuck carignan
Contacted Blue Moon after well known company we've had good service from couldn't come for four days or pay double after hours fee. Justine came at scheduled am time and replaced leaking shut-off valve on hot water tank, plus two other shut-off valves in laundry room in under an hour. Very satisfied with service and quality of work. Thank-you Blue Moon and Justin.
Only-Way Cleaning Services
Our hot water tank decided it was time to make an exit yesterday~! I have often seen Blue Moon trucks out and about so I placed a call to them. From reception in office to completion by their technician Jackson the job was done and we were very pleased from start to finish~! We are over The Moon happy~! We will be recommending this company to our clients and friends. Bev and Peter MacGregor
Liz White
The plumber was fast and efficient, with a really great attention to detail. We are very happy with the results!
Perry S
We recently had a leak with our hot water tank. Called Blue Moon in the morning and it was replaced by the end of the day. Great experience with the staff on the phone as well as the technicians who arrived at the house - professional, courteous and efficient. Would highly recommend this company.
Adrian D
Great experience from start and finish. Project Manager Paul was prompt coming out and listening to my needs. Justin and Jackson the gas fitters were super professional and did great quality work and were super quick. They even painted the old section of gas line to match the new which looks amazing! Highly recommend this company for any gas line work. Cheers! - Adrian
Tammy Kim
Have used their services several times with great results. Appreciated the use of mask and booties during COVID Prompt service and solved several issues in one visit. Could tell Dan had lots of experience thank you
Robert Craig
This is by far the most professional trades company that I have dealt with in many, many years. From the person who answers the phone to the Account Manager up to the owner - they were all easy and amazing to work with. I highly recommend them.
Sharon Brent
Thanks so very much Dan,for your prompt, very friendly, and professional work.Installed 2 toilets, within an hour of phoning for service.Definitely recommend them and I will have them back for any plumbing issues.The girl ,sorry I forgot your name, that took my call was so very friendly and very helpful as wellThankyou, Blue Moon.
Liam D'cruz
Quality service. Honest and professional. Paul and Justin were fantastic. Cheers Lads A***
martin pharand
bill sharp
My appointment was at 9am and at that time Blue Moon called, apologized and asked if noon would be okay, as they had an emergency call. . At noon the plumber called to verify my problem and said he'd be there in an hour after he picked up the parts, and so he was. Devin, a friendly young plumber, did the job fast and efficiently.Bill
Steve Ritchie
Fantastic Customer service. One phone call and they were here in minutes to help and assist. If you want a reliable and professional company this one is it. Thank you Dan for your hard workWe will definitely use Blue Moon Plumbing again.
Bryce Hurst
Thanks Danny of Blue Moon plumbing for your prompt, friendly, and efficient service. The leak that you fixed to our water pipe seems resolved and we are looking forward to having the comforts of our home again . Keep it up tradesman!
Gloria Iuliano
I want to thank Blue Moon for their speedy service. As a small business Gossip Corner Cafe in Langley having my gas burner go out put a wrench in the day but within a few hours of calling they had someone in to fix it. Thank you again!
Margaret Forsyth
Our good friend Earl had a water leak inside the bathroom floor- plumbing. Dan Cogar showed up in half an hour. He diagnosed the problem and repaired it right away. Very impressed with his service.
Charlie Lathwell
Joel Hansen
Great team of professionals and very respectful! Can't wait to refer future friends and colleagues to use this team!
Tim Antonides
We had an excellent first experience with Blue Moon, to repair a complicated problem with our shower and do an installation. They responded very quickly to our inquiry. Les was professional, friendly, and so efficient! Refreshing to deal with a company that cares about quality and courtesy...
Greg Lessard
Professional quality service and advice.
Greg Smolyn
Our 3 unit strata needed some plumbing work done across all units. Most of the work was straight forward but some of it required a lot of extra time and ingenuity. Blue Moon tackled it and got it done quickly and efficiently, and even fixed up some bad plumbing decisions made by previous plumbers. They came when they said they would, got the work done efficiently, and were a pleasure to work with. We will absolutely be using them in the future!
Steve Carpenteri
Gord Reid
I'm not hard to impress. Answer your phone when I call. Show up when you say you will. Charge a reasonable price and do a good job. That's what you get when you call Blue Moon Plumbing. I've used them twice in the past month for unrelated jobs, and was happy both times. Thanks Blue Moon, keep up the good work.
Craig Charlesworth
Adam was great! He solved several issues for us and he was prompt, very nice, hard working, and he finished in under an hour to keep costs down for us. I highly recommend him and Blue Moon. Thanks!
董越
Our radiant floor heating system had problem for three years! we hired a lot of companies to repair it ,but it was not fixed.We found Blue Moon Plumbing and Heating LTD.last week,Michael came and found the problem quickly! Solved the problem that had been bothering us for three years! we are so happy!
steve anonby
Danny went over and beyond what I would have expected from a plumber.Knowledgeable, professional, efficient, and a nice guy.He had to crawl deep into a tiny spider infested crawlspace to figure things out, and figured out a way to access and repair the problem in a way I'd never have thought of.Blue Moon is definitely who I'll be calling from now on.
Madhu Kundrapu
Good work fast and friendly service
Mike Bui
Had a complicated shower leak. Called Blue Moon (first time using them). Receptionist answered quickly and set me up with a service techinician within 2 days. Any inquiry was answered politely. Dan is a great plumber, very knowledgeable, easy to deal with. Very thourough with the diagnose and found and fixed the problem. The only complain I have is that the plumber showed up 30min late, also didn't have silicon and box cutter during the repair, had to drive off to buy the required items. Time took to buy item and 30min late was included in my bill (1hr extra). This has been a great first experience using Blue Moon. Highly recommended and will use their service again with any future problems.
Mr. Smith
Excellent work. Very professional very good rates.