Author Archives for Christine Brightman

Blue Moon Plumbing: Your PLUMBING, HEATING and GAS Company

October 9, 2019 5:10 pm Published by Christine Brightman

By our name, you can tell that we are obviously plumbers, but did you know that we offer a whole suite of plumbing, HVAC and gas services?

Although our Red Seal Certified Plumbing Technicians are plumbing experts, they are also qualified in any and all other plumbing services. Whether it be maintenance, inspection, or installation, our techs bring with them combined experience of almost 50 years.

Other services we offer:

– Faucets and plumbing fixtures
– Kitchen sinks: Kitchen drain clean, kitchen sink installation, kitchen sink drain repair
– Toilets: Toilet repair, toilet installation, toilet removal
– Sewer lines: Sewer line repair, sewer line clean
– Laundry drains: Laundry
– Gas line repair and install
– Bathroom sinks
– Bathtubs and showers
– Drain clean plumbing services
– Garbage disposals: garburator installation, garburator repair, garburator removal
– Water lines: Water line repair and water pipe repair
– Dishwashers: Dishwasher line clean, dishwasher installation, dishwasher removal
– Backflow prevention installations and testing
– Video inspection services

Drain clears, faucet installations, leaking and burst pipes- our highly qualified plumbers can easily handle any of these for you and more. Can’t decide which plumbing fixtures will work best for your home? Ask one of our experienced team members. Not only can we help you in the (often daunting) process of choosing new fixtures, we can also provide them to you, saving you precious time and money on the best brands on the market.

Looking for a new HVAC system for your home, or needing maintenance and/or repairs? We offer a variety of service to ensure your family won’t be left in the cold! We are also well versed in all options for gas savings and FortisBC rebates for newly installed gas products. 

Yes, we provide fast residential service, but did you know that we also provide commercial service? Restaurants, offices, hair salons, whatever business you happen to own, manage or work in, our plumbers can “bail” you out of any situation you find yourself in. From Vancouver to White Rock and almost every municipality in between, Blue Moon Plumbing  is your one stop Metro Vancouver plumbing company!

Call us today for a FAST resolution to any of your home or commercial plumber or HVAC  problems!

How to Keep Your Cool during the Final days of Summer

September 3, 2019 4:02 pm Published by Christine Brightman

How to Keep Your Cool during the Dog Days of Summer

We’re a funny bunch on the South Coast. When you live in the Rainforest, summer can’t get here soon enough. No more complaining about endless days, weeks, months of rain. The temperature rises, moods are elevated, and we are all happier all round. Until about mid-July that is. People tend to forget that a couple of short months earlier, we were all begging for clear skies and heat. Then the complaining starts. It’s too hot! Can it rain for a few days please? I can’t sleep at night. On and on. Here a few tips for keeping your cool during those dog days of summer. Oh! And a few for your dogs as well.

  • Take cool showers in the morning and start your day with a lower body temperature.
  • Shower at night and keep the water temperature cool. Our bodies fall asleep easier and we have a more restful sleep when our body temperature is lower. Don’t completely dry off either. Jumping between the sheets while we are still a little damp helps to keep our bodies cooler, long
  • No air conditioner? No problem. Freeze some water bottles and put them in front of your fan.
  • Keep your blinds and curtains closed to keep out the hot sun.
  • Water, water, water. We need more water to stay hydrated in the heat. Spread your consumption out all day. Drinking large amounts of water at one time can lead to water-toxicity. Yes. That’s a thing.
  • Turn off lights and computers when not in use run your dishwasher and dryer at night.
  • Eat more water based food. Refreshing salads and cold fruit are a great way to cool your body from the inside out.
  • If it’s too hot for you to walk in bare feet on the pavement, it’s too hot for your dog’s paws too. Walk your dog on a gravel field or on the grass instead.
  • Wear light coloured loose clothing made from breathable materials like cotton.
  • Did we mention water?!
October is coming people. We’ll be dreaming of summer in no time at all. Use these tips to stay comfortable and enjoy the great weather while it’s here.

Is Your Water Heater Under Warranty?

August 26, 2019 3:59 pm Published by Christine Brightman

Water Heater Warranty Information

Your hot water heater serial number is full of useful information that may come in handy if you ever need to call a plumber.

Did you know that if your water heater has a valid warranty, you may not need to pay for repair labour or repair parts? If your water heater leaks when it is under warranty, you will also receive your replacement water heater at no cost, however you will need to pay for the labour, warranty paper work, and a gas permit (if applicable).

How do I know if my water heater is under warranty?

The first step is to locate your water heater serial number. This is usually contained in a rectangular sticker located under the brand name. The hot water heater serial number will be next to where it says “serial no.,” “serial,” or “ser.”

Now you know how to locate your serial number. To find out if your hot water heater is under warranty, you can call or visit the manufacturer website to check your water heater warranty status.

Bradford White: Visit

John Wood: Visit
*Tip: If you don’t know when your John Wood water heater was installed, click “Use manufacture date +30 days.” If your serial number comes back as invalid, check that you entered it correctly, and if it is correct, remove the first letter from your serial number to check your warranty expiration.

Rheem: Visit and click on “Verify Your Warranty.”

How long is my water heater warranty?

You will be able to check your warranty length when you validate it online. Most owner’s manuals will state how long your warranty is for. If you water heater was installed by Water Heater Rescue, we place a sticker on your tank that contains this information too.

Most tanks manufactured before 2016 will have an 8 Year Tank Warranty and a 6 Years Parts Warranty. Most tanks manufactured after 2017 will have a 6 Years Tank Warranty and a 6 Years Parts Warranty. If you purchased an extended warranty for your water heater, this information should be tied to your water heater serial number and show up in online validators, but in some cases this warranty is held privately by the installation company.

How do I make a warranty claim?

Call a service plumber or your water heater manufacturer, who will point you in the direction of a water heater repair company. Reputable water heater plumbers will check your hot water tank warranty when you make a service call to see if you have an active parts or tank warranty. If your tank is under 8 years old, we recommend to ask your plumber to check if your water heater is under warranty before they arrive for the service call. They will be impressed when you have the serial number ready!

If your water heater is in need of repair or replacement, it is beneficial to check the warranty status as not all plumbing companies will suggest to do this. Checking your warranty can lead to huge savings on plumbing repairs, and all serial numbers can be validated.

Do you have questions about your water heater warranty that wasn’t covered in this blog? Give us a call at 604-533-2583  today!